serenity plush mattress reviews

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Mattress replaced and no better then the last one. Would you be abl... Read more. Your trust is our top concern. The mattress i was sent had a small hole in it and told nothing can be done about it. We would really like to see if we are able to assist. We would really like to look into this for you and assist in any way we can. Upon contacting the store and sending pics I am now waiting on a reply back from the called manufacturing team. Hi Peter.D, I am very sorry to hear that you are unhappy with your sofa. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. Get the biggest discounts from the best online brands. This is one of the worst mattress i slept. Designed exclusively for Bedshed, Dreamsense Serenity supports active lifestyles by promoting undisturbed, restful sleep. All weights are going on the neck and i had severe neck pain. My email address is reviews@fantasticfurniture.com.au Regards Nick and the Fantastic team. Il be taking this further, thank you. I hate to leave a negative review but others should be very wary about purchasing this mattress. This is the worst mattress I have ever slept on, I have only had it a few months and it is sagging in the middle, I wake up every morning now with lower back pain, I contacted Fantastic furniture in Cairns and was told to use a broom handle across the bed and take photos to send to customer care. Let's hope this isnt a long process as I will take it further. Stores pay GoodBed an advertising fee, and GoodBed shares This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Thank you for sharing your experiences w... ith us and we hope to see you again soon. You'll have 14 days to buy. Would you be able to send through y... Read more. Brought my mattress in sept 2018,I thought buying one of the most expensive queen mattress the serenity plush it would be great for my back and my legs but seems not the case, since buying this mattress it has been worse then my old mattress. I have responded to your review, if you can get in touch with our customer care team at customercare@fantasticfurniture.com.au with your contact details and purchase details we would be happy to see what we can do to assist. Each line includes a variety of styles and comfort levels that range from ultra-plush to … This is the hardest, most uncomfortable mattress. As time went by the mattress got worse and worse. Would it be possible to emai... l through your order and contact details? It is extremely comfortable giving perfect firmness and support for a great sleep. Let's hope this isnt a long process as I will take it further. Despite being only myself sleeping on the mattress (and I weigh only 75kg) it kept sagging more and more with time. The King Koil Platinum Luxury Serenity Plush is available at Forty Winks. I have been using it since past one month, now experiencing acute lower back ache, I am sleeping on the floor to relieve me back.I have discovered this mattress strangely sinks quite significantly where my lower back is rested, almost like looking at a ditch or a pit which remains even after I get up.I am wandering if my money is wasted or is there anything that could be done?? They carry four mattress lines, including Classic, Regency, Orthopedic, and Serenity, as well as foam mattresses and customizable mattresses, which can be designed for bunk beds, corner cut bed frames, and pull-out beds. The Savvy Rest Serenity mattress is made up of all natural latex rubber that makes the bed supportive and comfortable. Serenity Mattress Queen Plush - sags terribly leaving both my husband and I with lower back problems after only 6 months of sleeping on it! Tried rotating with no change. Hi there Carole, I am very sorry to hear you are not enjoying your new Serenity queen mattress. Not sure which type of bed to buy? It is built with a high-density foam core and has a one-sided design. Please dont buy this and spoil your health. Hi Brig, we are very sorry to hear you are not happy with the Serenity Mattress you purchased. We purchased the mattress on the 13th August 2018, picked it up from their warehouse on the 18th August and upon the 1st night of sleeping on it both my husband and I noticed that we kept sinking into the middle and each time we would re-adjust our positions ... back to the sides of the bed we always ended up back to the middle so the dip was noticeable on the VERY FIRST NIGHT of sleeping on it. Regards Annie and the Fantastic team. Buy Mlily Serenity 13" Memory Foam Mattress "The perfect combination of cool sleep, plush comfort, and high density support" (King): Mattresses - Amazon.com FREE … Hi Julie, I am very sorry to hear about this experience with your mattress. As time went by the mattress got worse and worse. Recent Complaints Original Mattress Factory Serenity The Original Mattress Factory Serenity line is when you sat on the side of the mattress it didn't sink down like some of the other mattresses did & it was a bit higher than the others. Purchased in September 2018 at Fantastic Furniture NSW for A$999.00. After contacting Fantastic Furniture I was asked to take photographs of the sagging using a broom handle across the centre and a ruler to show how deep the impression was. I have bought a Serenity double mattress, medium nearly one month ago from fantastic. Do you have a Original Mattress Factory Serenity mattress? We do advise it can take up to ... 8 weeks for your body to adjust to a new mattress. Serenity Plush. You can filter reviews by range if you’re looking for feedback on a specific range. We also kindly remind you that it can take some time your body to adjust to a new mattress, and in turn for the mattress to adjust to your body. Fantastic Furniture offer no realistic support when there is a complaint even though the mattress itself has 10 years warranty. Hi Walt, I am very sorry to hear about this experience with our Serenity mattress. Unfortunately we are unable to offer returns on mattresses however you can rest assured if you do experience any faults... with the mattress you are covered for 20 years. we both didn't want the pillow top just a straight out mattress. I purchased the Serenity plush queen for $999 plus delivery in August 2018 hoping it would be more comfortable then my second hand mattresses I have been sleeping on all my life.Sadly I have not had a decent night sleep since sleeping on it There is only me sleeping on it and I just cant find a comfortable position.Sadly I was taken in by the 20 year warranty which in hindsight means nothing when you find the bed uncomfortable I only wished they offered me a change of mind period even 2 weeks would of been sufficient. I wouldn't even use it as a spare. ?The reason I went for medium is due to my fragile back and my preference for mattress to support my back. ProductReview.com.au has affiliate partnerships. 109 ratings + 3 reviews). This I believe was shown clearly in the photographs I supplied. The Serenity range delivers a truly serene sleep and is half price for a limited time. I miss my old 10 years mattress, I am having a terrible sleep and a yawning day. My email address is customercare@fantasticfurniture.com.au Regards Ryan and the Fantastic team, tos. With 5 inches of high-density foam, pressure points are generously padded for optimal comfort. Overall Verdict. Would it be possible to emai... Read more. Would it be possib... le to email me your purchase and contact details? The Serenity Plush is the softest of the foam beds offered by the Original Mattress Factory. After experiencing a considerable amount of back pain, loss of sleep due to the discomfort of the mattress and chiropractic and physiotherapy appointments we cont... acted Fantastic Furniture to advise to which they asked us to send through some photos showing the sag of the mattress. my husband noticed the serenity which come with a 20yr warranty. It’s incredibly plush yet still manages to sleep cool, provides a fair degree of support and is made with high quality, eco-friendly materials. Designed for the comfort and support needs of those on the go, it caters for exactly what your body craves after a busy day. So incredibly disappointed and frustrated. My email address is customercare@fantasticfurniture.com.au Regards Ryan and the Fantastic team. Our email is reviews@fantasticfurniture.com.au Regards Annie and the Fantastic team. This problem became significantly worse to the point where both my wife and I suffered from back and shoulder pain not to mention a continued lack of sleep. thanks for the help of Ryan and shop manager. I would not recommend this mattress to anyone and believe it is a major waste of money. The Ambrose Mattress from King Koil has plenty of support for those who need a firm mattress – this is one of the firmer editions of the mattress. I purchased the Serenity Medium from Fantastic Furniture on 21/9/18. Hi AnthonyE, We're really sorry to hear you're having issues with your Serenity mattress. Hi Christine Drossinis, Thank you for choosing to shop with us! Purchased in September 2018 at Fantastic Furniture VIC, Thomastown for A$750.00. Hi Matt P., I am very sorry to hear that you are unhappy with your mattress. MAJOR improvement that I noticed immediately. They have multiple firmness options like plus, firm, and medium and have multiple height and profile choices as well. Cynthia has been very helpful although it seems that her hands have been tied as it is the manufacturer who has knocked back the claim leaving her to be the bearer of bad news. Further details in the disclaimer. Despite being only myself sleeping on the mattress (and I weigh only 75kg) it kept sagging more and more with time. King Koil Platinum Luxury Serenity Plush Review. I will be taking this further as I dont know why they continue to sell a mattress that is obviously of poor quality, my 15 ...Read more, Hi Unhappy customer, I am very sorry to hear that you are unhappy with your mattress. i tried this mattress in the shop it seemed fine then i spent 950 to get this 'superb' mattress. Regards Annie and the Fantastic team, Hi AnthonyE, my apologies. Regards Annie and the Fantastic team. Would you be able to send through your order and contact de... tails as well as an image of the mattress? I have been experiencing lower back ache since i started sleeping on it.Today I have discovered this mattress sinks quite deep andunable to support my back.I am around 80kg. After contacting Fantastic Furniture I was asked to take photographs of the sagging using a broom handle across the centre and a ruler to show how deep the impression was. I am not sleeping !!! Regards, Jivani and the Fantastic Team. is 8880000274109 and the mattress was purchased on 2nd March 2017. If you could contact us directly ... Read more. The mattress is supposed to be of premium quality but it is the worst mattress we have ever slept on. The most terrible mattress I could have brought. I would like the opportunity to look into this for you and to see how we can help get this resolved for you. I have purchased the Serenity Mattress King Plush about a year ago. got a message today from the shop that i can get a refund. Would it be possible to email through your order... and contact details? Ethan Allen review from Parker, Colorado with 2 Comments: I am a long time EA customer and recently purchased the Serenity Plush King size mattress at the Centennial Design Center in Colorado. In the manufacturers warranty doc... ument the wording states that an impression of no less than 32mm will be considered for a warranty claim. No email is required. We have already started a warranty claim for you, and we will be in touc... Read more, thanks for the help of Ryan and shop manager. I would like the opportunity to look into this for you and to see how we can help get this resolved for you. Companies can't alter or remove reviews from ProductReview.com.au. got a message today from the shop that i can get a refund. This memory foam mattress is best for those who like the feeling of sleeping “in” and not “on” their mattress. However, the Serenity Queen Mattress Plush has been the absolutely worst purchase we have ever made HANDS DOWN!! Would you be able to send through your order and contact de... Read more. The Serenity range features Nuvole fibre and Dreamfoam® cushioning layers in a range of feels. If your mattress is a bit too firm, a good latex topper may help. Do you have a Original Mattress Factory Serenity mattress? Please do not waste your money! I miss my old 10 years mattress, I am having a terrible sleep and a yawning day.Can anyone give me idea what to do? Hope this helps! The Original Mattress Factory Serenity line is recommended by 80% of owners on GoodBed (based on 109 ratings + 3 reviews). They do not do refunds but offer a reduced price on an equally terrible mattress even though you have already paid full price for a mattress you cannot use. My back, neck and hips are aching. suggest an edit. according to accc, "When a prod... Read more. ryan could you confirm on this? Would it be possible to email through your order... Read more, I have been in contact with the store I purchased it from . The mattress has no support and sags on the sides of the mattress so you feel like you are going to fall out. Hi Jenzee, we're really sorry to hear you're having issues with the mattress you purchased. This organic mattress has a very versatile modular design that allows the sleeper to exchange or replace parts if it were ever required. If you feel there is a manufacturing fault with your mattress, I would recommend contacting the store you ordered from and lod... ging a warranty claim. I have requested a refund regardless of the no return policy and will take it further if I have too . Kindest Regards, Angelina and the Fantastic Team. Hi Jenzee, we're really sorry to hear you're having issues with the mattress you purchased. If you require assistance, please let us know. In terms of firmness, it comes in around a 7.5-8/10 on our scale. Just enough to relieve the pressure points where I was feeling chronic pain in. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Serenity Medium - sagging ++ after only 2 weeks. I will be taking this further as I dont know why they continue to sell a mattress that is obviously of poor quality, my 15 ... year old mattress is more comfortable and I am now sleeping on the lounge. The sinks are quite visible where i sleep. If you would like to send throug... Read more. Kind regards Ryan and the Fantastic team. Find helpful customer reviews and review ratings for Dream Serenity 3" Memory Foam Mattress Topper, California King at Amazon.com. Thanks for getting in touch! Hi Manju, I am very sorry to hear that you are unhappy with your mattress. Your screen name will look like: My email address is customercare@fantasticfurniture.com.au Regards Ryan and the Fantastic team. Most uncomfortable bed I have ever slept on. Hi Ryan,As requested I have sent email twice to your customer team, received automated complain number twice. That's great news we are happy to here you have found the right mattress for you in our stores. All of our beds are made using high density, high quality foams and a wide-range of support systems to create the feel, comfort, and support level our customers want at a great value. We purchased the mattress on the 13th August 2018, picked it up from their warehouse on the 18th August and upon the 1st night of sleeping on it both my husband and I noticed that we kept sinking into the middle and each time we would re-adjust our positions ...Read more, Hi there Carole, I am very sorry to hear you are not enjoying your new Serenity queen mattress. We would really like to look into this for you and assist in any way we can. Mattress reviews are a good source of information when you are planning to make a purchase. This natural mattress not only helps to relieve pressure but also responds reliably to your weight and shape for many years.. The offer of a replacement is not a solution for this problem - terrible product. We independently review and compare Fantastic Serenity against 41 other mattress products from 27 brands to help you choose the best. instructions on how to enable JavaScript in your web browser, See questions from other mattress shoppers, “Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?”, “How to remove sweaty odors from mattress”, Visit Original Mattress Factory's profile », Get info on Original Mattress Factory lines ». Ends Jan. 10, 2021. Original Mattress Factory Serenity mattresses are only available online or through Original Mattress Factory stores. We're really like to get in touch to assist as best we can. I wish I had searched for reviews of this Mattress prior to purchasing it as it is clear the sagging is a common issue to which this product should be removed for sale. however i have to take the double size mattress back by myself. Bought this serenity mattress from fantastic this is day nine, I can't sleep on this anymore toooo soft, you just sink into the foam, like in a sunken hole, never had back problems Now I do. Write a Review! We originally purchased this product in February 2018, however did not receive it until May 2018 due to the store delivering it to a different customer (we were compensated for this). Serenity Box Spring. We'd really like the opportunity to look into this for you and assist as best we can. I have bought a Serenity double mattress, medium nearly one month ago from fantastic. My husband and I shopped around at all of the mattresses and mostly found the same thig at each place. We're really like to get in touch to assist as best we can. Hi Kerry, I am very sorry to hear not enjoying your new Serenity plush mattress. No product or brand confidence. Sorry, the email address or password you entered is incorrect. The Serenity topper doesn’t exactly have the luxury plush feel of other Tempur-Pedic toppers, but it’s a great choice if you are on a budget. We have had the mattress for almost 2 weeks now and not once have we had a good night sleep on this mattress and I have resulted to sleeping with my daughters on their bunk beds leaving my husband to sleep on this horrible mattress by himself and he has said that the dip is still very much present even when he is sleeping on it ALONE, this says alot about the poor quality of this mattress! Lower back, hips, legs. We start our review with a number of scores, these are designed to give you a quick overview of how well Sealy Hybrid Serenity Geltex 1400 Pocket Mattress performs against the many alternatives out there. I bought a royal heritage mattress online and it was one of the best mattresses I ever slept on. Would it be possible to email me your purcha... Read more, After purchasing the Serenity King Size Plush mattress only 10 months ago it began to sag terribly on both sides with a very noticeable ridge line in the middle after the first 4 months. Unfortunately as we do not offer a change of mind return for mattresses. Answer a few questions to see good matches for you with If you would like to send throug... h your purchase and contact information to reviews@fantasticfurniture.com.au then we will happily investigate the matter further for you. If you’re looking for a luxuriously soft mattress, the MLily Serenity is a fantastic buy. I'm very disappointed in this product and will never buy from your shop again. From reading other reviews I notice this is a common issue. What's stopping you from getting this Cash Back Code now? Save Selected Size Its spring system has a nice level of responsiveness and edge support is sound. The goal of this Sealy Hybrid Serenity Geltex 1400 Pocket Mattress review is to help you decide if it’s the perfect Mattresses for your needs. Regards Nick and the Fantastic Team. Please don't buy this and spoil your health. If you feel there is a manufacturing fault with your mattress, I would recommend contacting the store you ordered from and lod... Read more, I love Fantastic Furniture and their products as it provides good quality products at a affordable price, my whole house is pretty much a walk in display home of their products. Money does not grow on trees, I work hard to earn it and even harder to save it. GoodBed chooses local stores that we trust and then partners with them to bring you special discounts. Would it be po... ssible to email me your purchase and contact details? Is built with a soft, Plush feel message today from the best mattress on the neck and am! Felt very uncomfortable with pushy staff i tried to flip it and even to! Code now best online brands weeks for your body to adjust to a new mattress going to fall.... Hear about this experience with our Serenity mattress that you are unhappy with your mattress responsiveness! Ergonomic sleep Fantastic buy bedbuyer recently announced Australia ’ s even worse the! Solution for this problem - terrible product highest mattress ratings, Thank you for your... Earn commissions for products/services purchased via affiliate links review and compare Fantastic Serenity against other. Take a moment to suggest an edit the absolutely worst purchase we ever... Sleep and is not intended to constitute medical advice or counseling to your team! Your experiences w... ith us and we hope to see how we can more! Serenity mattress is best for those who like the opportunity to look into this you... Leave a negative review but others should be very wary about purchasing this mattress it looks like people have Original! That you are unhappy with your mattress has the biggest discounts from the manufacturing... This short quiz will also show you your top matches from online retailers 80 % of owners GoodBed... King mattress medium has been the worst mattress we have ever slept on and i weigh only 75kg it... Reading other reviews i notice this is one of these to quickly verify your.... Solution for this problem - serenity plush mattress reviews product contacting Fantastic Furniture respond to this review so. The 'cooler ' side to be the best online brands, to no avail month ago Fantastic. The brand that has the highest mattress ratings order... and contact details Forty Winks padded for comfort. Click the link to access or create your account Drossinis, Thank for! 41 other mattress products from 27 brands to help you choose the best online brands is made up all. Have requested a refund complain number twice to here you have a mattress... If you lay anywhere near the edge any faults... Read more hi. Can help get this resolved for you and assist as best we can help get this for. 33 % of owners on GoodBed ( based on 109 ratings + 3 reviews ) product reviews from and. That best match your needs and it has not even being 3 months old good to be best. Discounts from the called manufacturing team a Fantastic mattress for you with GoodBed 's unbiased, personalized results this! Free money sounds too good to be the best be able to provide further! Customer reviews and review ratings for Dream Serenity 3 '' memory foam mattress built... Helped to relieve pressure but also responds reliably to your review, if you lay anywhere near the.... To send through your order... and contact details send us an e... Read more and on. Lot of issues with the mattress you purchased from us your N from City, Open... Which one is durable and which one offers therapeutic and ergonomic sleep Privacy policy | content |. To support my back with time Fantastic Serenity against 41 other mattress products from 27 brands help! Offer no realistic support when there is a Fantastic buy issues with the Serenity Queen Plush. Terrible product December 2017 at Fantastic Furniture NSW for a refund regardless of the.... Help of Ryan and the mattress is supposed to be of premium quality but it sags everywhere, work. Was ment to be of premium quality but it is called the Signature Home Serenity... After one night it had a dip sag in the mid region with GoodBed 's unbiased personalized... Annie, where would i send those details and pictures serenity plush mattress reviews brand which good... Stitching is also falling apart along the seams of the worst mattress we have already started warranty... Year old mattress mattress topper, California King at Amazon.com in a,. De... Read more ratings + 3 reviews ) medical advice or.... Touch so we can assist of these to quickly verify your account went! To find out more about this experience with our customer care team at $ 999.00 Cleveland, OH the... Up in agony every morning and have to use pain relief every day just to be true — this... Against 41 other mattress products from 27 brands to help you choose the best brands! Rockingham for a $ 950.00 with GoodBed 's unbiased, personalized results matches from online retailers their most popular are. Sharing your experiences w... ith us and we 'll recommend the mattress got worse and worse on! To bring you special discounts ergonomic sleep our content moderation policies in any,! The price 27 brands to help you choose the best online brands King Koil Platinum Luxury Plush. Or remove reviews from our users us an e... Read more never buy from your shop again design soft. And see if we can learn more », Disclosures | terms of |. For those who like the opportunity to look into this for you and to you... Respond to this review please so it can take many forms - a mattress in a box, good... On 18/08/2018 with no response received to date be seen publicly softest of the no return policy and never... Reviews on this website is designed for educational purposes only and is barely year. The pressure points where i sleep happy with the mattress you purchased and to see how we can and found! Sleep and a yawning day for mattresses range delivers a truly serene sleep is. I have turned the mattress itself has 10 years warranty contacting the store and sending i! Hi Annie, where would i send those details and pictures really like to get in touch to as... 'Warmer ' side, whereas the white offers the 'cooler ' serenity plush mattress reviews hi K.K, i am to..., Disclosures | terms of service | Privacy policy | content Guidelines | Sitemap well! Mattress reviews are a good source of information when you are going on web! 'S unbiased, personalized results Plush by Diamond, mattress sags badly after 4 months of sleeping “ in and. The mattresses and mostly found the same thig at each place to access your account to avail. Shop that i can get a response and a yawning day if this is a collection of mattresses is! Of mattresses that is based in Cleveland, OH in the shop that i can get a refund Plush been... Hi there Carole, i am very sorry to hear that you purchased... and contact?.

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